What is better SoGoCX or Simplesat? Assessing products to get the best Customer Experience Management Software does not always have to be hard. On our review platform, it is possible to match SoGoCX and Simplesat and quickly evaluate their distinct features. We allow you to examine their capabilities, supported devices, support service, pricing, terms, and much more.
It's also possible to assess their overall score (9.2 for SoGoCX vs. 8.3 for Simplesat) and overall customer satisfaction level (97% for SoGoCX vs. 93% for Simplesat). Spend some time and assess your leading choices and find out which one is best for your company. Similarly, you have to check the vendor’s business viability; are they reliable and will they still be operating in the future?
We did our best to review all popular Customer Experience Management Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Alchemer, Smartlook.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
You should pay attention to the fact that even though both SoGoCX and Simplesat may offer a top quality set of features each solution might be aimed at a different business size. If you are studying different apps you should focus on a company type they are catering to. Specific elements might scale up effectively for large enterprises but if you own a small or mid-sized business it’s often better to stay away from paying for advanced features that you may never have a chance to use.
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