Nicereply
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Feedback Surveys
- Multi-Question Surveys
- Question Types
- Helpdesk, CRM, & Email Integration
- Autopilot Email Surveys
- CSAT Survey
- NPS Survey
- Email Notifications
- Slack & MS Teams
- Consolidated Customer Feedback
- Feedback Details
- Survey Insights
- Weekly Summary Reports
- Pivot Table Style Reports
- Filters
- Drilldown
- Testimonials
- CSAT Score
- Google/Facebook Reviews
Pricing Info
Pricing Info
Simplesat offers a single, all-inclusive plan. You can purchase the software at a cheaper price when you opt for its annual subscription.
Simplesat – $99/month or $79/month (billed annually)
- Unlimited feedback surveys
- Unlimited customer feedback
- Unlimited emails
- Unlimited users
- All features
Integrations
Integrations
Simplesat integrates with:
- Freshdesk
- Autotask
- ConnectWise
- Zendesk
- Slack
- Microsoft Teams
- Infusionsoft
- Intercom
- Gmail
- Outlook
- Power BI
- BrightGauge
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Braver Technology Solutions. Providence Consulting. Adore Me
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simplesat is a feedback management tool that allows you to leverage customer sentiments to motivate support agents and optimize business performance.
Company Email
support@simplesat.io
Company's Address
Simplesat
Pronto Holdings Ltd., 3rd and 5th Floor, Heng Shan Centre, 145 Queen’s Road East, Wanchai
Hong Kong
Simplesat Comparisons
Popular Simplesat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customers can rate and comment on emails from you
- Detailed API
- Detailed statistics on ratings
- Integration with help-desk systems
- Redirecting to arbitrary website after rating
- Simple customization of rating page
Pricing Info
Nicereply offers three plans and a 30-day free trial on all accounts:
Mini
- $49/month
- 100 ratings received
Start
- $99/month
- 250 ratings received
Grow
- $199/month
- 1000 ratings received
Business
- $299/month
- 2500 ratings received
Integrations
Nicereply easily integrates with many of the popular support ticket systems, enabling you to evaluate your customer service more accurately. To get most of the integration, the system must contain:
- A unique ticket ID in ticket URL
- It has unique identifiers for agents, e.g. jack-daniels or 348592
- It has the possibility to insert variables to outgoing emails and usually these are called notification templates, signature templates, etc.
Popular help desk systems that you can connect with Nicereply: Desk.com, Zendesk, Salesforce, Live Agent, Help Scout, Kayako, Team Support, OTRS, Freshdesk, Mojo Helpdesk, Request Tracker, and Help Master.
Nicereply also works with email clients like Gmail and Outlook.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomson Reuters, Asana, Optimizely, Xamarin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center.
Company Email
contact@nicereply.com
Company's Address
Nice Reply LTD., International House, 221 Bow Road, Bow, London, United Kingdom E3 2SJ
Nicereply Comparisons
Popular Nicereply Alternatives
It may not always be enough to simply compare Simplesat and Nicereply against each other. Even though specific features, cost and user experience are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by every software. In many cases a less popular service may turn out to be a good choice that was distinguished with SaaS awards such as our Supreme Software Award which shows that in spite of smaller market presence it’s a worthy rival to the services that rule the market.
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