What is better SoGoCX or Lithium? With a wide range of functions, pricing, terms, and more to evaluate, choosing the right Customer Experience Management Software for your organization is tough. Nevertheless by working with our system, it's easy to match the characteristics of SoGoCX and Lithium together with their general rating, respectively as: 9.2 and 8.8 for overall score and 97% and 98% for user satisfaction.
You can also compare them feature by feature check out which software is a better fit for your enterprise. Keep in mind to ask for a trial version first prior to opting in for a plan to see how the program performs in real setting.
In the event you want to quickly locate the best Customer Experience Management Software according to our experts we advise you examine these solutions: Zendesk, Smartlook, Alchemer.
SoGoCX seamlessly integrates with the following third-party applications:
Salesforce
Zapier
Google Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
WorldVision, Dell, Chevron
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust customer experience platform that drives customer loyalty, reduce churn, and boost customer value. SoGoCX leverages customer data gathered by mapping out a customer’s journey from end to end. The application automatically draws insights from the data and recommends the best course of action to take to maximize ROI.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
If you research different Customer Experience Management Software solutions you shouldn’t just explore their features list and available pricing packages. Keep in mind the software should be matching your work processes and team so the more flexible their offer the better. Explore which OSes are supported by SoGoCX and Lithium and ensure you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a deal breaker for many firms.
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