What is better SmartAction or VCC Live? Comparing SmartAction and VCC Live, it is simple to see which Customer Support Software product is the better choice. This guarantees that your business can select the most productive and efficient application. You can examine the specifics, like available tools, costs, plans offered by each vendor, offer conditions, and more
We also let you evaluate their total scores to know which one seems to be more beneficial for your firm. SmartAction has 7.0 points for overall quality and 98% rating for user satisfaction; while VCC Live has 8.4 points for overall quality and 98% for user satisfaction. Similarly, you can also check which software company is more reliable by sending an email inquiry to the two companies and see which company replies faster.
In the event you want to quickly decide on the top Call Center Software according to our experts we advise you examine the following services: Zendesk, Freshdesk Contact Center, JustCall.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
Both SmartAction and VCC Live were evaluated by a team of reliable SaaS experts who prepared a detailed examination of all important aspects of each software. Their ultimate rating was prepared with unique SmartScore algorithm that provides an individual partial score to every factor such as: main functionalities, customer support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only factor crucial to a business so we do our best to pay attention to all facets of a product before coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
