What is better SmartAction or Gladly? The ideal Customer Support Software is a solution that can deal with your company’s unique requirements. You can determine which alternative is best suited for your enterprise if you examine a wider range of products before you decide which one is the best.
For instance, SmartAction and Gladly are scored at 7.0 and 7.4, respectively, for total quality and performance. Likewise, SmartAction and Gladly have a user satisfaction rating of 98% and N/A%, respectively, which suggests the general satisfaction they get from customers. Moreover, talk to a current client of the software and solicit their feedback about the software in question.
At this time, the best services in our Call Center Software category are: JustCall, Zendesk, Freshdesk Contact Center.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
In case you continue having doubts about which service will perform best for your company it might be a sound idea to take a look at each service’s social metrics. These metrics are frequently a sign of how popular a given software is and how wide is its online presence. For example, in case of Facebook SmartAction has 135 likes on their official profile while Gladly profile is liked by 81 users.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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