What is better simplyCT or CustomerICare? Specific companies require different types of Customer Support Software. To find out which one suits you, consider comparing various solutions feature by feature along with their terms and prices. Furthermore, you may get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: simplyCT (6.9) vs. CustomerICare (7.0) for total quality and usefulness; simplyCT (100%) vs. CustomerICare (N/A%) for user satisfaction rating. Examine their strong and weak points and decide which software is a better option for your company. An effective, simple way is to list the advantages and disadvantages of both applications next to each other and see which solution has more benefits.
At the moment, the most significant services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Every time you research different Customer Support Software solutions you shouldn’t just study their list of features and provided pricing packages. Pay attention to the fact that the solution should be meeting your work processes and business so the more flexible their offer the better. Check which platforms are supported by simplyCT and CustomerICare and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a critical factor for many businesses.
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