What is better ShowMyPC Remote Support and Meetings or Toonimo? Specific firms require different types of Customer Support Software. To find out which solution meets your needs, think of assessing various solutions feature by feature including their conditions and pricing. Likewise, you may get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: ShowMyPC Remote Support and Meetings (8.3) vs. Toonimo (8.5) for general quality and performance; ShowMyPC Remote Support and Meetings (94%) vs. Toonimo (90%) for user satisfaction rating. Analyze their high and low points and decide which software is a better choice for your company. An effective, simple tactic is to note down the advantages and disadvantages of both applications side by side and find out which app comes on top.
We are aware that not all companies have enough time to scrutinize dozens of various products, so we came up with a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Pricing is by quote to customize a plan for your specific needs and volume. Custom plans are either on a per usage rate or unlimited plan for enterprise solutions. Likewise, plans can be on a monthly, quarterly, or annual basis. Full tech support and a dedicated Success Manager for updates, statistics, and general support are also provided. You can easily request a quote for your company here.
RingLead, Amazon Webstore, Cellcom, Royal United Mortgage, InsuranceQuotes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Toonimo is a software solution that you can use to increase sales, engagement, and customer satisfaction with personalized digital walkthroughs. Key features include behavior-based triggers, 3D animated characters, A/B testing for different scripts, and real voice recording. The product is also easy to use, thanks to its intuitive design.
No Customer Support Software will manate to solve all the requirements of a specific team. Though main functionalities of ShowMyPC Remote Support and Meetings and Toonimo are obviously a priority you should also carefully study the integrations supported by each app. Quote frequently you will already be working with other types of B2B software in your company and it’s always better to choose apps that integrate well with one another. If you do that you can be certain of a smooth transfer of data between your teams and software used, which can significantly reduce time spent on migrating between one solution and the next.
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