What is better ShowMyPC Remote Support and Meetings or Splashtop Remote Support? To make sure you acquire the most efficient and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here it is possible to match ShowMyPC Remote Support and Meetings’s overall score of 8.3 against Splashtop Remote Support’s score of 8.9. You can even review their general user satisfaction: ShowMyPC Remote Support and Meetings (94%) vs. Splashtop Remote Support (90%).
In addition, you can evaluate their pros and cons feature by feature, including their offered terms and rates. By comparing products you are sure that you pick the right software for your company. It’s clear you have to know your unique needs to realize which software addresses those needs.
We know that not all people have the time to try out a large number of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Splashtop offers two SMB and enterprise pricing plans for users to choose from. These plans can be availed on an annual subscription basis, and their pricing is calculated based on the number of computers you need to manage. Give the details a look, and select the best plan for your company:
Remote Support Plus
Unlimited Concurrent Sessions
Fast Remote Access
Unattended Support
Attended support *
Free Secondary User Accounts
Resell Remote Access
Logging
Computer and User Grouping
Group Permissions
User Management
256-Bit AES Encryption
Two-Step Verification
Multi monitor support, including multi-to-multi
Priority technical support
Remote reboot
Remote wake
Remote print
Endpoint security
Unlimited technicians
File transfer(including Drag-and-Drop)
Session Recording
Chat
Remote Support Premium
Everything In Plus, PLUS:
Configurable Alerts/Actions
Windows Updates
System Inventory
Event Logs
Alerts for Windows Events
Remote Command
Scheduled Reboot
Unattended Android Access
Please contact the company if you need to manage and support more than 5,000 computers, and request for a quote.
A secured and easy to deploy remote support software designed for managed service providers, IT professionals, and help desks. The platform enables remote access and support from any device, including mobile devices. Security isn't an issue as well, as Splashtop encrypts remote sessions and provides device authentication features for computers and servers.
No Customer Support Software will manate to cater to all the needs of a specific team. Though key functionalities of ShowMyPC Remote Support and Meetings and Splashtop Remote Support should matter you should also thoroughly study the integrations provided by a given software. In many cases you will already be making use of various kinds of SaaS software in your company and it’s definitely better to choose solutions that integrate well with each other. That way you will be able to guarantee a reliable transfer of data between your teams and apps, which can significantly reduce time spent on migrating between one product and the other.
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