What is better SherpaDesk or Track-It!? The best Customer Support Software is a product that can address your company’s unique requirements. It is possible to identify which solution is best suited for your company if you examine different products before you decide which one is the best.
As an example, SherpaDesk and Track-It! are scored at 7.5 and 8.1, respectively, for overall quality and performance. Similarly, SherpaDesk and Track-It! have a user satisfaction rating of 100% and 100%, respectively, which suggests the general response they get from customers. Better yet, get in touch with a current client of the software and solicit their comments regarding the software in question.
Our team put a lot of effort to prepare reviews of all popular IT Service Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, LiveAgent, Zendesk.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.
In the event you are still having doubts about which app will work best for your business it may be a sound idea to examine each service’s social metrics. These metrics are quite often a sign of how popular each software is and how big is its online presence.For example, if you look at SherpaDesk LinkedIn account you’ll learn that they are followed by 0 people. In case of Track-It! the amount of followers on their LinkedIn page is 81943.
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