What is better SherpaDesk or Surfboard? If you wish to have a convenient way to learn which Customer Support Software product is better, our proprietary method gives SherpaDesk a score of 7.5 and Surfboard a score of 8.0 for total quality and performance. In addition, SherpaDesk is rated at 100%, while Surfboard is rated 93% for their user satisfaction level.
You can also assess their product details, such as functions, tools, options, plans, pricing, and many more. Find out if the software allows you to customize at least part of its processes to ensure it matches your own business workflows.
We are aware that not all businesses have enough time to scrutinize a large number of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the IT Service Software category are: Freshservice, Zendesk, LiveAgent.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Both SherpaDesk and Surfboard were evaluated by a team of reliable B2B experts who conducted a detailed analysis of all core aspects of each app. Their final rating was prepared using our unique SmartScore model that gives a separate partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction and market presence. We know useful features are not the only aspect crucial to a business so we do our best to pay attention to all aspects of a software prior to calculating its final score.
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