What is better SherpaDesk or Atera? If you wish to get a convenient way to learn which Customer Support Software product is better, our unique algorythm gives SherpaDesk a score of 7.5 and Atera a score of 9.0 for total quality and performance. In addition, SherpaDesk is rated at 100%, while Atera is rated 100% for their user satisfaction level.
You can also review their product details, such as features, tools, options, plans, costs, and many more. See if the software lets you to customize a few of its funnels to ensure the software complements your own business workflows.
In case you you want to quickly locate the top IT Service Software according to our experts we advise you try out the following solutions: LiveAgent, Freshservice, Zendesk.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
No Customer Support Software will be able to cater to all the needs of a specific team. Even though key functionalities of SherpaDesk and Atera should matter you should also thoroughly examine the integrations supported by every service. Quote frequently your team will already be using some other B2B software in your company and it’s definitely better to choose software that integrate well with one another. With that approach you will be able to ensure a smooth exchange of data between your teams and software used, which can considerably reduce time devoted to migrating between one service and the other.
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