What is better Sharpen or RingCentral? We are here to improve the process of assessing Communications Software products for you. In particular, on this page you can verify the overall performance of Sharpen (7.4) and compare it with the overall performance of RingCentral (9.7). You may also match their overall user satisfaction rating: Sharpen (N/A%) vs. RingCentral (99%).
Likewise, you can read their features carefully to find out which product can better tackle your company’s needs. In general, any B2B software should allow you to immediately view the big picture, all the while allowing you immediate access to the details.
Currently, the most popular products in our VoIP Software category are: 8×8 VoIP Phone Service, RingCentral, Slack.
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
RingCentral MVP offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 14-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below.
Core – $20 per user per month (billed annually)
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft apps, and access to APIs
Single sign-on
Analytics for IT administrators
HD video and audio conferencing
Advanced – $25 per user per month (billed annually)
Everything in Core+
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce, Zendesk, and 300+ apps
Internet fax
Essential business analytics
Ultra – $35 per user per month (billed annually)
Everything in Advanced+
Unlimited video, whiteboards, messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytics suite with expanded storage
For businesses with more than 50 users, you may contact the vendor for a custom quote.
RingCentral MVP supports integrations with the following business systems and applications:
Salesforce
Chorus.ai
ThetaLake
Google
Office 365
Zendesk
Outlook
Skype for Business
Microsoft Dynamics
Zapier
Piesync
Oracle
HubSpot
Pipedrive
Insightly
Zoho CRM
Playvox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BMW, Deep South, Smart Warehousing
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RingCentral Office won our Best Phone System award as well as the Expert’s Choice Award. It's a perfect cloud phone system designed to make business communications easier. With RingCentral, you can use just one phone solution for engaging in voice communications, as well as organizing online business meetings and conferences.
You shouldn’t expect just a wide range of functionalities and adjustable pricing plans from a well-known Communications Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that when you have any questions about Sharpen or RingCentral, or you struggle with some problems, or maybe you’ll want to ask for a certain revision or feature useful to your business you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to profit from individual training or at least an FAQ you can use.
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