What is better ServiceGuru or Salesforce CRM? With various functions, pricing, details, and more to check, choosing the right CRM Software for your organization is hard. Nevertheless making use of our system, it's easy to match the features of ServiceGuru and Salesforce CRM as well as their general score, respectively as: 8.0 and 9.7 for overall score and N/A% and N/A% for user satisfaction.
You can also assess them feature by feature and find out which software is a better fit for your enterprise. Remember to use a free trial first prior to opting in for a plan to get a firsthand experience how the solution can help you in real setting.
In case you you would like to quickly decide on the optimal Customer Service Software according to our review team we recommend you take a look at these solutions: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
A customer service review management platform that comes as a kiosk and can be set up in strategic locations where customer traffic is heavy, enabling them to leave feedback and reviews on products, services, venue, and other topics that are relevant to business operations and customer satisfaction.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
All the data, details and opinions that we presented in this comparison were taken from official vendor sites, marketing content available online, actual experience from real clients as well as our individual hands-on use of every product by an expert. We do our best to comprehensively test every solution, therefore we not only examine it internally, but we also match our results with experiences of other people from the B2B community.
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