What is better Service Creatio or TOPdesk? Reviewing products to get the best Help Desk Software need not be complicated. On our review platform, you can easily match Service Creatio and TOPdesk and right away analyze their varying features. We allow you to take a look at their uniqe benefits, supported devices, level of support, pricing rates, terms, and much more.
It's also possible to review their overall score (8.6 for Service Creatio vs. 8.5 for TOPdesk) and overall customer satisfaction level (100% for Service Creatio vs. 96% for TOPdesk). Spend some time and assess your best options and see which one is right for your company. Likewise, you must consider the vendor’s background; can you count on them and will they still be around a few years from now?
We did our best to review all popular Help Desk Software services that you can find out there, but among them these three deserved our special attention: Salesforce Service Cloud, Freshdesk, Zendesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Both Service Creatio and TOPdesk were evaluated by a team of independent SaaS experts who carried out a full analysis of all important aspects of each app. Their total score was prepared using our unique SmartScore system that gives a separate partial score to every element like: main features, client support, mobile support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only thing crucial to a company so we make an effort to pay attention to all sides of a product before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
