What is better Service Creatio or Help Scout? To successfully find the most effective and productive Help Desk Software for your enterprise, you have to compare products available on the market. For example, here you can match Service Creatio’s overall score of 8.6 against Help Scout’s score of 8.9. You can also compare their general user satisfaction: Service Creatio (100%) vs. Help Scout (98%).
Moreover, you can compare their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you pick the best software for your situation. It’s clear you must understand your unique needs to realize which service meets those needs.
We realize that not all people have enough time to scrutinize a large number of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Creatio provides you with a 14-day free trial for you to test all the features available. Creatio offers a number of various editions and composable pricing, which allows users to select the edition that best fits their business model:
Growth + Service starts from $40/user/month. Provide automation to SMB clients.
Enterprise + Service starts from $70/user/month. Enable full-scale automation for corporate and enterprise needs.
Unlimited + Service starts from $100/user/month. Deliver limitless automation for advanced enterprise scenarios.
All Creatio licenses include basic support plan, product maintenance and free updates. More information: https://www.creatio.com/products/pricing.
You also can get a free demo with CRM experts and choose an option.
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
All the data, facts and experiences that we offered in this analysis were taken from official company sites, advertising materials available online, real-life experience from real customers as well as our personal everyday use of each product by a professional reviewer. We pay a lot of attention to thoroughly examine each solution, as a result we not only study it on our own, but we also match our observations with views of other members from the SaaS community.
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