What is better Serena Service Manager or Acquire? Getting the right Customer Support Software for your business is hard with a lot of functions, choices, and offers to check. On the other hand, using our review directory will help you to cut down the selection steps by reading all main solutions in one place.
For example, you can compare Serena Service Manager and Acquire for their functions and overall scores, in this case, 7.0 and 8.5, respectively. Furthermore, you can compare which product has superior general user satisfaction rating: 93% (Serena Service Manager) and 99% (Acquire) to determine which one is the better choice for your organization. Don’t simply pick the software with the lowest price, but the service that offers the most cost-effective value.
In the event you would like to quickly find the more reliable Customer Support Software according to our review team we recommend you try out the following solutions: Freshdesk Omni, Zendesk, Freshdesk.
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
The products compared on this page are merely a sliver of our entire Customer Support Software category and you should keep in mind that there may be better services available. If you would like to make sure you make the wisest choice for your team we definitely suggest that you try out more software first. You can also consider to study our top 10 Customer Support Software ranking to see which services are in the current year the best ones and dominate the market.
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