What is better Acquire or Samanage? With different features, pricing, terms, and more to evaluate, choosing the right Customer Support Software for your company is tricky. Nevertheless by using our system, it's easy to match the functions of Acquire and Samanage as well as their general rating, respectively as: 8.5 and 8.9 for overall score and 99% and 98% for user satisfaction.
You can also review them feature by feature and find out which software is a better fit for your enterprise. Don’t forget to use a trial version first prior to opting in for a plan to get a firsthand experience how the solution can benefit you in real scenarios.
Those of you who want to save some time or would like to get a Customer Support Software recommendation from our team might want to examine these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Acquire integrates with the following business systems and applications:
Microsoft Dynamic CRM
Zoho
Salesforce
Hubspot
Infusionsoft
SugarCRM
Zoho support
Freshdesk
Zendesk
Zapier
Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Samsung, Lexus, Audi, Kleer
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Acquire is an improved solution that has increased its capability from just live chat to become a complete multi-channel customer communication platform. It has innovative tools like speech recognition, one-way video support, visitor journeys, and real-time traffic analytics. With this full-stack, you can be confident with the support you provide.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
In the event you are still having second thoughts about which product will perform best for your company it may be a sensible idea to investigate each service’s social metrics. Such metrics are quite often an indicator of how popular every solution is and how big is its online presence. For example, in case of Facebook Acquire has 98 likes on their official profile while Samanage profile is liked by 2052 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
