What is better ScreenConnect or iMeet Central? You can use our scoring system to give you a general idea which Collaboration Software product is will work better for your company. For overall product quality, ScreenConnect earned 9.0 points, while iMeet Central earned 8.4 points. Meanwhile, for user satisfaction, ScreenConnect scored 96%, while iMeet Central scored N/A%.
Details about their characteristics, tools, supported platforms, customer service, plus more are available below to provide you with a more accurate comparison. Keep in mind to choose only the features your company needs to avoid wasting cash for tools that you won’t be using.
Currently, the best solutions in our Remote Support Software category are: ScreenConnect, Atera, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In the event you are still having doubts about which product will be best for your company it might be a sensible idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular each software is and how wide is its online presence. For instance, in case of Facebook ScreenConnect has 24487 likes on their official page while iMeet Central profile is liked by 2586 people.
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