What is better ScreenConnect or Chatter? Today’s enterprises require the best Collaboration Software product to keep on being competitive. On this page we help you with buying the right software, by allowing you to compare ScreenConnect and Chatter down to the very details of their individual features.
You may also check our total scoring values, which rate the software general quality and performance. ScreenConnect got a 9.0 score, while Chatter has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 96% (ScreenConnect) against N/A% (Chatter). Remember to opt for the software that best addresses your top issues, not the solution with a lot of features.
People who want to save some time or need a Remote Support Software recommendation from our team might want to try out these top choices for this year: Atera, ScreenConnect, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Salesforce Chatter integrates with the following business systems and applications:
Salesforce
Facebook
Twitter
Yammer
DNN
Google
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Financial Times, Coca Cola, Unilever, Quintessentially
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chatter is a real-time enterprise social collaboration tool that connects employees and drives efficiency within an organization. Its features and dashboard elements resemble those of popular social networks, which effectively make employee interactions simple and quick.
If you are still having doubts about which software will work best in your case it may be a sound idea to check out each service’s social metrics. These metrics are usually a way to see how popular every software is and how large is its online presence.For example, if you check ScreenConnect LinkedIn page you’ll find out that they are followed by 16403 users. In case of Chatter the volume of followers on their LinkedIn page is 629993.
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