What is better ScreenConnect or blueKiwi? To ensure that you get the most effective and productive Collaboration Software for your company, you should compare products available on the market. For instance, here it is possible to match ScreenConnect’s overall score of 9.0 against blueKiwi’s score of 7.2. You may also evaluate their general user satisfaction: ScreenConnect (96%) vs. blueKiwi (92%).
Furthermore, you can compare their pros and cons feature by feature, including their terms and conditions and costs. By comparing products you are more likely to select the right software for your business. It goes without saying you should know your specific needs to realize which solution meets those needs.
Our team put a lot of effort to review all popular Remote Support Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: ScreenConnect, Zendesk, Atera.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
blueKiwi offers a modular or “buy what you need” approach to pricing which makes it easy for you to keep your costs in line with your budget. Contact the vendor for more information.
If you are still having doubts about which solution will perform best for your business it might be a sound idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular each solution is and how extensive is its online presence. For instance ScreenConnect Twitter profile has currently 15200 followers. At the same time blueKiwi Twitter is followed by 2162 people.
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