What is better SapphireOne or bpm'online CRM? It’s easy to our scoring system to give you a general idea which CRM Software product is better for your business. For overall product quality, SapphireOne attained 7.4 points, while bpm'online CRM earned 9.3 points. Meanwhile, for user satisfaction, SapphireOne scored 100%, while bpm'online CRM scored 100%.
Details about their unique elements, tools, supported platforms, customer support, plus more are provided below to provide you with a more versatile assessment. Don’t forget to get only the tools your business requires so you don’t waste money for functions which are redundant.
We are aware that not all companies have the time to try out a wide range of different products, so we created a list of recommendations that you may find useful. Our top choices for the Accounting Software category are: NetSuite ERP, Zoho Books, FreshBooks.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
When you pick a solution that you think will work best for your company you shouldn’t only limit yourself to what professionals have to say about it. Very often individual experience with the service may change, depending on specific goals and needs. This is why in our reviews we also give our User Satisfaction Rating for each solution to give you a reliable overview of how actual users of SapphireOne and bpm'online CRM estimate their contact with the software. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you will receive a complete and credible landscape of what other people think about every service. In this example SapphireOne has a total satisfaction rating at 100% while for bpm'online CRM 100% of people claim they had an enjoyable experience with it.
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