What is better SapphireIMS or NinjaOne (Formerly NinjaRMM)? It’s a good idea to use our scoring system to give you a general idea which IT Asset Management Software product is better for your business. For overall product quality, SapphireIMS received 8.2 points, while NinjaOne (Formerly NinjaRMM) earned 8.6 points. Meanwhile, for user satisfaction, SapphireIMS scored N/A%, while NinjaOne (Formerly NinjaRMM) scored 93%.
Specifics of their unique elements, tools, supported platforms, customer service, and more are given below to provide you with a more precise assessment. Remember to purchase only the tools that you need so as not to waste money for features that are unnecessary.
Those of you who are pressed for time or need a IT Asset Management Software advice from our experts might want to try out these top choices for this year: monday.com, ServiceNow Asset Management, Salesforce Service Cloud.
An end-to-end asset management software for small, mid and large organizations looking to track the baseline change with a comprehensive ITAM solution.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No IT Asset Management Software will manate to cover all the requirements of a specific team. Even though core features of SapphireIMS and NinjaOne (Formerly NinjaRMM) are important you should also thoroughly study the integrations offered by each app. Quote frequently your team will already be using various kinds of B2B software in your company and it’s much wiser to choose software that integrate well with each other. That way you will be able to be certain of a reliable transfer of data between your teams and software used, which can significantly reduce time devoted to migrating between one app and the next.
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