Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Browser-based
- Robust and bandwidth friendly
- Enterprise-grade security
- 24/7 availability
- Automatic Transcription
- Blended Learning
- Audience Analytics
- Attendance Tracking
- Backup and Recovery
- Audio Capture
Pricing Info
Pricing Info
Samba Live available pricing plans:
Pro – €49 per month
- 100% browser-based (no downloads)
- Host up to 25 participants
- Extensive webinar features
- Unlimited meeting duration
- Unlimited number of webinars
- VoIP and telephone conferencing
- Online support
- HD video conferencing
- Whiteboarding (stand-alone and file overlay)
- Screen, file & YouTube sharing
- Custom, persistent meeting room links
- Email reminders
- Instant or scheduled meetings
- Invite participants as speakers or audience
- MP4 recording in the cloud (store 25 recordings)
- Integrated content library (1GB of cloud file storage)
- Enterprise-grade security (SSL & AES 256-bit encryption)
Pro Plus – starting €75 per month
- Everything from PRO
- Configure to host up to 10,000 participants
- Buy multiple host accounts
- Up to 1000 GB for files in your content library
- Up to 1000 MP4 recordings in the cloud
- Live-streaming to YouTube Live and Facebook Live
- Extensive e-learning features
- Premium online support
- Full branding (upload logos and change color schemes)
- RESTful API
Integrations
Integrations
Samba Live provides integrations with the following:
- Twilio
- Tokbox
- Nexmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ferrari, American Express, Deloitte
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samba Live is a cloud-based web conferencing service that enables businesses of all sizes and industries to hold high-definition video meetings, webinars, training sessions, and events directly from their browsers.
Company Email
info@digitalsamba.com
Contact No.
Company's Address
Digital Samba
c/ Aribau 15, 5/4, 08011 Barcelona
Spain
Samba Live Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
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When you choose a app that you think will be an actual asset for your team you shouldn’t just pay attention to what reviewers have to say about it. Very often personal experience with the app may change, depending on your own goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every software to give you an immediate overview of how actual users of Samba Live and Freshchat evaluate their contact with the solution. Our algorithm is based on complex analysis of product appearances on other sites, social media as well as blogs, so you will get a comprehensive and reliable overview of what other clients think about each software. In this example Samba Live has a total satisfaction rating at 94% while for Freshchat 96% of users express they had an enjoyable experience with it.
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