Compare Samanage vs. PHC Service FXThe best Help Desk Software is a service that can handle your company’s specific requirements. It’s easy to determine which solution works best for your company if you assess numerous products before you decide which one is the best. As an example, Samanage and PHC Service FX are scored at 9.6 and 6.7, respectively, for overall quality and performance. Similarly, Samanage and PHC Service FX have a user satisfaction rating of 98% and 99%, respectively, which shows the general feedback they get from customers. Moreover, talk to an existing user of the software and ask for their opinion regarding the software in question. We did our best to review all popular Customer Support Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Samanage, Freshdesk, Zendesk.
|Monthly payment | Quote-based||Monthly payment|
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
An innovative business software with a unique user experience.
|List of Features|
List of Features
The API of PHC FX
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
|Small Business | Large Enterprises | Medium Business||Small Business | Freelancers|
|Learn more about Samanage pricing||Learn more about PHC Service FX pricing|
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
Here are the PHC Service FX cost details:
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
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It may not always be enough to simply compare Samanage and PHC Service FX against each other. Although useful functionalities, cost and user experience are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards claimed by every software. Very often a less popular app may turn out to be a great choice that was distinguished with B2B awards such as our Great User Experience Award which proves that despite smaller market popularity it’s a worthy contender to the software that rule the market.