What is better Samanage or AzureDesk? There are numerous CRM Software products available for businesses today. The simplest way to find out which app fits your needs best is to evaluate them side by side. For instance, here you can review Samanage and AzureDesk for their overall score (8.9 vs. 8.0, respectively) or their user satisfaction rating (98% vs. 100%, respectively).
You can also check their features and pricing conditions and other helpful information below. When matching products be sure to check their similar functions and mark their disparities to get a clearer picture of both deals. Similarly, keep in mind to check non-core issues including security, backup, intuitiveness, and helpdesk support.
In case you you want to quickly decide on the optimal Customer Support Software according to our review team we suggest you check out one of these products: Freshdesk, Zendesk, Freshdesk Omni.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Every time you select a app that you believe will be an actual asset for your team you shouldn’t just focus on what reviewers have to say about it. Very often personal experience with the app will vary, depending on your own preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every app to give you a reliable overview of how real users of Samanage and AzureDesk estimate their contact with the product. Our system is based on advanced analysis of product appearances on other sites, social media as well as blogs, so you are going to receive a full and credible picture of what other users think about every software. In this case Samanage has a total satisfaction rating at 98% while for AzureDesk 100% of people claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
