TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Activity management
- Campaign management
- Contact history
- Contact management
- Document management
- Email marketing
- Interaction tracking
- Lead management
- Lead scoring
- Marketing automation
- Referral tracking
Pricing Info
Pricing Info
SalesOptima offers 4 enterprise pricing plans:
Express Status Plan
- $19/user/month (billed monthly)
- $49 account activation fee (one-time)
- Optional add-on – monthly contract rider – $5/user/month
Status Plan
- $24/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $5/user/month
Cirrus Plan
- $39/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $10/user/month
Nimbus Plan
- $64/user/month (billed monthly)
- $99 account activation fee (one-time)
- Optional add-on – monthly contract rider – $10/user/month
Integrations
Integrations
SalesOptima integrates with the following business systems:
- Microsoft Outlook Add-in
- Skype
- SIP Click-To-Call
- Fax2Mail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SalesOptima is a state-of-the-art CRM web application with a simple user interface.
Company Email
support@salesoptima.com
Contact No.
Company's Address
8770 West Bryn Mawr Ave.
Suite 1300
Chicago, IL 60631
SalesOptima Comparisons
Popular SalesOptima Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Almost as important as functionalities and customer support quality are pricing plans provided by SalesOptima and TeamSupport. While pricing should not be the sole aspect it’s surely a key thing to think about. You should count on a flexible pricing plan that can be matched with your business size and easily scaled up if your business expands. Be sure that you don’t choose plans that have additional tools that you won’t find useful and always try to get in touch with the vendor directly because big companies can often count on more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time using it. It’s a helpful experience that doesn’t require you to pay any money and gives you a practical overview of what it’s like to work with SalesOptima and TeamSupport.
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