What is better Salesforce Snap-ins or Medallia? To ensure that you purchase the most effective and productive Customer Support Software for your firm, you have to compare products available on the market. For example, here you may match Salesforce Snap-ins’s overall score of 8.9 against Medallia’s score of 6.8. You can even review their general user satisfaction: Salesforce Snap-ins (N/A%) vs. Medallia (98%).
In addition, you can review their pros and cons feature by feature, including their contract conditions and rates. By comparing products you are more likely to pick the right software for your situation. It’s clear you have to know your particular requirements to realize which solution matches those needs.
Currently, the top products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
All the data, details and opinions that we offered in this comparison were collected from official vendor websites, advertising resources available online, real-life experience from real customers as well as our individual direct use of each service by a professional reviewer. We pay a lot of attention to extensively analyze each software, therefore we not only analyze it on our own, but we also match our findings with views of other members from the B2B community.
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