What is better Salesforce Snap-ins or Intercom? With different functionalities, pricing, details, and more to compare, choosing the right Customer Support Software for your firm is challenging. However making use of our system, it is simple to match the features of Salesforce Snap-ins and Intercom as well as their general rating, respectively as: 8.9 and 8.9 for overall score and N/A% and 96% for user satisfaction.
You can also review them feature by feature check out which software is a more effective fit for your company. Keep in mind to ask for a trial version first prior to subscribing to get a firsthand experience how the solution can help you in real setting.
We know that not all companies have the time to scrutinize a wide range of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Salesforce Snap-ins does not provide their pricing plans publicly. If you are interested in purchasing this application, feel free to contact the vendor to request a quote.
As part of the Salesforce Service Cloud, Salesforce Snap-ins may be used alongside third-party systems as well as other platforms in the Salesforce suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An industry-leading customer support tool that lets you effortlessly embed service features into your application or website.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
All the data, details and experiences that we offered in this comparison were collected from official company websites, promotional resources available online, real-life experience from real users as well as our own direct use of every product by a professional reviewer. We pay a lot of attention to extensively examine every product, as a result we not only examine it internally, but we also compare our observations with views of other users from the B2B community.
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