What is better Salesforce Service Cloud or Sellsy Helpdesk? Today’s corporations want the most effective Help Desk Software product to stay competitive. On this page we help you with buying the best solution, by allowing you to assess Salesforce Service Cloud and Sellsy Helpdesk down to the very details of their individual modules.
You may as well check our overall scoring values, which rate the software overall quality and performance. Salesforce Service Cloud got a 9.6 score, while Sellsy Helpdesk has a score of 7.3. Likewise, you can compare their general user satisfaction rating: 97% (Salesforce Service Cloud) against N/A% (Sellsy Helpdesk). Bear in mind to opt for the application that best addresses your most urgent needs, not the application with a lot of features.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions offered on the market, but among them these three deserved our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
You don’t want just a wide set of useful tools and adjustable pricing plans from a reliable Help Desk Software. Almost as essential as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Salesforce Service Cloud or Sellsy Helpdesk, or you struggle with some problems, or perhaps you’ll want to ask for a certain update or feature useful to your company you can rely on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. It’s also a major asset if you are able to benefit from individual training or at the very least an FAQ you can use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
