What is better Salesforce Service Cloud or HubSpot Service Hub? There are numerous CRM Software products available for businesses today. The best way to find out which service fits your needs best is to compare them side by side. For instance, here you can assess Salesforce Service Cloud and HubSpot Service Hub for their overall score (9.6 vs. 9.0, respectively) or their user satisfaction rating (97% vs. 98%, respectively).
You can even check their functions and pricing conditions along with other valuable data below. When matching products make sure to check their corresponding capabilities and mark their differences to have a clearer picture of both deals. Similarly, keep in mind to assess non-core issues such as security, backup, ease-of-use, and customer support.
In case you you want to quickly identify the best Customer Support Software according to our experts we recommend you take a look at one of these services: Freshdesk Omni, Zendesk, Freshdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
In case you continue having second thoughts about which solution will perform best for your company it might be a good idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given software is and how large is its online presence. For example, in case of Facebook Salesforce Service Cloud has 617858 likes on their official page while HubSpot Service Hub profile is liked by 1774725 people.
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