What is better Salesforce LiveMessage or Vivocha? If you need to have a convenient way to decide which Customer Support Software product is better, our proprietary method gives Salesforce LiveMessage a score of 8.9 and Vivocha a score of 8.4 for general quality and performance. Furthermore, Salesforce LiveMessage is rated at 100%, while Vivocha is rated N/A% for their user satisfaction level.
You can also assess their product details, such as features, tools, options, plans, costs, and others. See whether the solution lets you to customize at least part of its funnels to ensure the software complements your own business processes.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software services offered on the market, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
If you are still having second thoughts about which app will work best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a way to see how popular every app is and how extensive is its online presence. For instance Salesforce LiveMessage Twitter account has currently 434181 followers. At the same time Vivocha Twitter is followed by 487 users.
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