What is better Salesforce LiveMessage or Pluck? If you need an effective Customer Support Software product for your enterprise you have to take time to assess different alternatives. It doesn’t have to be challenging, and can be as quick as matching their features in a table like the one below. You will also get a good idea how each product performs. For example, on this page you can check Salesforce LiveMessage’s overall score of 8.9 and compare it against Pluck’s score of 7.5; or Salesforce LiveMessage’s user satisfaction level at 100% versus Pluck’s 93% satisfaction score.
The contrast will help you spot the good and bad points of each application, and choose which matches your requirements better. Aside from the rich features, the software which is simple and intuitive is always the better product.
In the event you have to quickly identify the top Customer Support Software according to our review team we advise you take a look at one of these products: Zendesk, Freshdesk Omni, Freshdesk.
Pricing of Salesforce LiveMessage starts at $75/user/month. It is part of the Salesforce Service Cloud suite as an add-on for the Lightning Enterprise ($150/user/month) and Lightning Unlimited ($300/user/month) Editions. For accurate pricing information for your business, contact the vendor for a quote.
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Mattel, L'Oreal, Walgreens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Pluck provides a collection of community apps for the management of online reviews and ratings.
Both Salesforce LiveMessage and Pluck were reviewed by a group of independent B2B experts who conducted a full examination of all crucial aspects of every service. Their final score was calculated with unique SmartScore model which provides a separate partial score to every element like: main features, client support, mobile device support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only thing crucial to a business so we make an effort to pay attention to all facets of a software before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
