Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Management
- Contact Library
- Outreach Tools
- Event Planning
- Drag & Drop Calendar
- Marketing Campaign Management
- Sales Activity Monitoring
- Indoor & Outdoor Sales
- Dashboards
- Performance Reports
- Rx Integration
Pricing Info
Pricing Info
Salesdoor provides four pricing plans for you to choose from, including an enterprise pricing plan designed for large companies and sales teams in the healthcare and pharmaceutical industries. Here are the details of each plan:
Free Forever – $0
- Free for a lifetime
- Access all the basic features of Salesdoor
- Set up 1-3 users
- Create 200 contacts
- Send 2,500 marketing emails
- Access 1,750 leads
- Perform 250 lead imports
- Set up 5 campaigns for free
- Handle campaigns
- Track outdoor sales activities
- Rx data management
Growing Up – $45/user/month
- Access all the features of Salesdoor
- Create 20,000 contacts
- Send 500 text messages
- Send 15,000 marketing emails
- Send 150 fax messages
- Access 17,500 leads
- Perform 2,500 lead imports
- Set up 5 campaigns for free
- Handle campaigns
- Track outdoor sales activities
- Rx data management
Advanced – $60/user/month
- Access all the features of Salesdoor
- Create 50,000 contacts
- Send 1,000 text messages
- Send 25,000 marketing emails
- Send 500 fax messages
- Access 42,500 leads
- Perform 7,500 lead imports
- Set up 5 campaigns for free
- Handle campaigns
- Track outdoor sales activities
- Rx data management
- Manage contacts based on territory
- Implement outdoor sales workflows (mobile)
100+ Users – by quote
- Custom CRM solutions & discounted plans for large sales teams
Integrations
Integrations
Salesdoor integrates with the following pharmaceutical information systems, communication solutions, and data management tools:
- SuiteRx IPS
- Sunrise Pharmacy
- Mediware
- Omnicell
- Netsmart RxConnect
- Siemens Pharmacy
- PharmacyRx
- SP Central
- Gmail
- Twilio
- Outlook
- SendGrid
- CopilotFax
- OneDrive
- Google Drive
- Dropbox
- PandaDoc
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CareMed, Ferring Pharmaceuticals, Onco360
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Salesdoor's Pharma CRM is a suite of tools specifically designed for pharma and pharmaceutical businesses to acquire, build and retain long-term, healthy customer relationships.
Company Email
info@salesdoor.net
Contact No.
Company's Address
Copilot Provider Support Services, LLC
1981 Marcus Ave, Suite 225, New Hyde Park
New York 11042
USA
Salesdoor Comparisons
Popular Salesdoor Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
It may not always be enough to simply compare Salesdoor and Salesforce Service Cloud with one another. Even though reliable tools, cost and user comments are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards won by each solution. In many cases a less known app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Great User Experience Award which shows that in spite of lesser market presence it’s a worthy contender to the services that dominate the market.
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