What is better Rivers IM or ScreenConnect? It’s a good idea to use our scoring system to provide you with a general idea which Collaboration Software product is better for your company. For overall product quality, Rivers IM attained 8.4 points, while ScreenConnect gained 9.0 points. Meanwhile, for user satisfaction, Rivers IM scored 92%, while ScreenConnect scored 96%.
Specifics of their functions, tools, supported platforms, customer support, and more are available below to help you get a more correct comparison. Keep in mind to choose only the features your business requires so as not to waste resources for tools that you won’t be using.
Right now, the most popular products in our Instant Messaging Software category are: Flock, Glip, Slack.
Rivers IM integrates with Google Drive and offers a robust developer API for custom integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A team collaboration and communication app that allows a more focused conversation with family, friends, and workmates. It uses a group chat function called the Cube, which can be used to discuss a certain Topic. It also supports subgroup creation inside a Cube and a more secure private messaging function.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, details and opinions that we presented in this table were collected from official company pages, promotional content available online, real-life experience from real clients as well as our individual direct use of every product by an expert. We pay a lot of attention to comprehensively study each service, as a result we not only analyze it ourselves, but we also correlate our observations with experiences of other people from the SaaS community.
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