What is better RingCentral Engage Digital or Smartsupp? Choosing the most appropriate Customer Support Software for your business is difficult with various features, options, and terms to choose from. However, relying on our review directory will help you to cut down the selection steps by showing all crucial services in one place.
For instance, you can contrast RingCentral Engage Digital and Smartsupp for their tools and overall scores, in this case, 8.8 and 8.6, respectively. Similarly, you can compare which one has superior general user satisfaction rating: N/A% (RingCentral Engage Digital) and 100% (Smartsupp) to find out which software is the better choice for your organization. Don’t simply buy the service with the lowest price, but the one that offers the best value.
Users who don't have much time or need a Customer Support Software suggestion from our team might want to investigate these top choices for this year: Freshdesk Omni, Freshdesk, Zendesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
All the data, facts and experiences that we shared in this comparison were collected from official company sites, promotional resources available online, real-life experience from real users as well as our own direct use of each app by an expert. We pay a lot of attention to comprehensively test each service, so we not only test it on our own, but we also compare our results with opinions of other users from the SaaS community.
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