What is better RingCentral Engage Digital or PlayVox? Finding the right Customer Support Software product is as simple as assessing the solid and low functions and terms offered by RingCentral Engage Digital and PlayVox. Here it's also possible to match their all round scores: 8.8 for RingCentral Engage Digital vs. 8.4 for PlayVox. Or you can verify their general user satisfaction rating, N/A% for RingCentral Engage Digital vs. 91% for PlayVox.
We suggest that you put some effort and study their unique features and decide which one is the better option for your organization. Moreover. remember to take into account your company’s or industry’s special situation, such as, a multilingual software for a global staff or a mobile platform to help you work on the go.
In the event you have to quickly decide on the top Customer Support Software according to our review team we suggest you check out these services: Freshdesk, Freshdesk Omni, Zendesk.
The pricing information of RingCentral Engage Digital is only available on a quote request. It is best to contact the vendor directly for specific package info.
RingCentral Engage Digital is an open platform. This means you can integrate with almost any third-party software or service and you may develop your own connector. Its native integrations include digital communication channels (email, chat, mobile, social media, and forums) other platforms such as, but not limited to:
Connectors with digital communication channels
Facebook
Facebook Messenger
Twitter
Instagram
Youtube
Google+
RingCentral Engage Chat
RingCentral Engage Mobile
WeChat
Viber
SMS
RingCentral Engage Communities
Lithium
RightNow Community
Tapatalk
Bazaarvoice
InSided
WordPress
RingCentral Engage Mail
Chatbots
Recast AI
IBM Watson
BotFuel
BotMind
Inbenta
Arabot
CRM
SalesForce
Microsoft Dynamics
SAP
Oracle
BI
Synthesio
Viavoo
TalkWalker
Call Solutions
Genesys
Avaya
CISCO
Helpdesk
Service Now
Freshservice
Jira Service Desk
BPM
Kissflow
Pega
Pipefy
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Sephora, Allianz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified, omnichannel digital management platform for multiple customer support channels.
PlayVox integrates with the following business systems and applications:
Salesforce
Zendesk
Five9
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Neustar, Thumbtack, XBOX ONE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
All the data, details and opinions that we shared in this table were collated from official company sites, marketing content available online, actual experience from real customers as well as our individual direct use of each service by an expert. We pay a lot of attention to thoroughly test each product, as a result we not only test it on our own, but we also match our results with experiences of other members from the SaaS community.
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