What is better RichCall or Drift? Today’s enterprises look for the most effective Customer Support Software product to stay competitive. On this page we help you with buying the right solution, by allowing you to compare RichCall and Drift down to the very details of their individual modules.
You can also check our total scoring values, which rate the software general quality and performance. RichCall got a 8.0 score, while Drift has a score of 8.9. Likewise, it is possible to compare their general user satisfaction rating: N/A% (RichCall) against 100% (Drift). Keep in mind to choose the application that best addresses your top priorities, not the solution with the most robust features.
We are aware that not all people have the time to try out dozens of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
When you test different Customer Support Software software you shouldn’t only look at their features list and provided pricing packages. Pay attention to the fact that the app must be matching your standards and company so the more flexible their offer the better. Explore which systems are supported by RichCall and Drift and make sure you will get mobile support for whatever devices you use in your company. You should also find out which languages and countries are supported, as this could be a deal breaker for many businesses.
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