What is better REVE Chat or RichCall? Today’s corporations need the best Customer Support Software product to keep on being competitive. On this page we help you with buying the right service, by allowing you to assess REVE Chat and RichCall down to the very details of their individual modules.
It's also possible to examine our overall scoring values, which rate the software all round quality and performance. REVE Chat got a 8.0 score, while RichCall has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 98% (REVE Chat) against N/A% (RichCall). Don’t forget to choose the solution that best answers your most urgent issues, not the solution with the most robust features.
People who are pressed for time or would like to get a Live Chat Software advice from our experts might want to try out these top choices for the current year: Vision Helpdesk, Zendesk, Pipedrive.
RichCall offers a rate of $500 per 4 concurrent connections and cheaper for more licenses. You can also try the software live or request a demo to see if the software is a perfect fit for your business.
RichCall integrates with the following business systems and applications:
Cisco
Genesys
Avaya
NODA
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A rich, comprehensive communications platform for contact centers with video call and web-based collaboration capabilities. This lets them see exactly what troubles customers for them to provide on-point assistance. And because it is powered by Amazon Cloud, you can expect it to have a 99.99% uptime.
No Customer Support Software will be able to solve all the needs of a company. Though main functionalities of REVE Chat and RichCall should matter you should also thoroughly study the integrations offered by each product. Quote frequently you will already be using various kinds of SaaS software in your company and it’s always better to opt for apps that integrate well with one another. That way you will be able to guarantee a smooth exchange of information between your teams and software used, which can really reduce time devoted to migrating between one solution and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
