What is better Retrace or NinjaOne (Formerly NinjaRMM)? To make sure you find the most effective and productive IT Management Software for your business, you have to compare products available on the market. For example, here you can match Retrace’s overall score of 8.0 against NinjaOne (Formerly NinjaRMM)’s score of 8.6. You can also evaluate their general user satisfaction: Retrace (96%) vs. NinjaOne (Formerly NinjaRMM) (93%).
Moreover, you can compare their good and bad points feature by feature, including their contract conditions and prices. By comparing products you are sure that you select the right software for your requirements. It’s clear you have to know your particular requirements to realize which software matches those needs.
We realize that not all businesses have the time to examine a large number of various products, so we created a list of recommendations that you may find useful. Our top choices for the IT Management Software category are: Norton Security, aqua cloud, monday.com.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as essential as features and user support quality are pricing packages offered by Retrace and NinjaOne (Formerly NinjaRMM). Although price should not be the only element it’s definitely a key thing to think about. You should expect a flexible pricing plan that can be matched with your company size and easily scaled up every time your company grows. You should be certain you don’t select plans that include additional tools that you won’t find a use for and always make an effort to get in touch with the vendor directly as enterprises can often count on special pricing. You should also give a chance to a free trial or demo of each software to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and provides you with a reliable overview of what it’s like to work with Retrace and NinjaOne (Formerly NinjaRMM).
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