What is better Retrace or Freshservice? You can use our scoring system to give you a general idea which IT Management Software product is more suitable for your business. For overall product quality, Retrace received 8.0 points, while Freshservice gained 9.4 points. At the same time, for user satisfaction, Retrace scored 96%, while Freshservice scored 97%.
Details about their functions, tools, supported platforms, customer support, and more are available below to help you get a more versatile review. Remember to get only the functions your company needs so you don’t waste cash for tools which are redundant.
Our team put a lot of effort to review all popular IT Management Software products offered out there, but among all the ones we reviewed these three caught our special attention: monday.com, Norton Security, aqua cloud.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
In case you continue having second thoughts about which app will work best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular every software is and how extensive is its online presence. For instance Retrace Twitter profile has currently 18206 followers. At the same time Freshservice Twitter is followed by 1113 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
