What is better Retrace or Freshservice? You can use our scoring system to give you a general idea which IT Management Software product is more suitable for your business. For overall product quality, Retrace received 8.0 points, while Freshservice gained 9.4 points. At the same time, for user satisfaction, Retrace scored 96%, while Freshservice scored 97%.
Details about their functions, tools, supported platforms, customer support, and more are available below to help you get a more versatile review. Remember to get only the functions your company needs so you don’t waste cash for tools which are redundant.
We did our best to review all popular IT Management Software services available out there, but among them these three deserved our special attention: aqua cloud, monday.com, Norton Security.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
In case you continue having second thoughts about which app will work best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are usually an indicator of how popular every software is and how extensive is its online presence. For instance Retrace Twitter profile has currently 18206 followers. At the same time Freshservice Twitter is followed by 1113 users.
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