What is better Boomtown or uContact? The best Customer Support Software is a program that can handle your company’s unique needs. It is possible to identify which alternative works best for your company if you assess numerous products before you decide which one is the best.
As an example, Boomtown and uContact are scored at 8.0 and 8.0, respectively, for total quality and performance. Similarly, Boomtown and uContact have a user satisfaction rating of N/A% and 100%, respectively, which shows the general response they get from customers. Better yet, talk to an existing user of the software and solicit their feedback about the software in question.
People who want to save some time or would like to get a recommendation from our experts might want to investigate these top choices for the current year: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
All the data, details and experiences that we shared in this analysis were collected from official company sites, promotional resources available online, real-life experience from real clients as well as our individual hands-on use of each service by a professional reviewer. We do our best to comprehensively analyze every service, as a result we not only analyze it on our own, but we also match our findings with views of other members from the B2B community.
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