What is better Boomtown or Freshdesk Omni? You have such a wide range of Customer Support Software alternatives in today’s market that picking the right product can be confusing. On our comparison page, you can actually examine the tool, stipulations, available plans, and more details of Boomtown and Freshdesk Omni.
You can compare their score (8.0 for Boomtown vs. 9.7 for Freshdesk Omni) and user satisfaction level (N/A% for Boomtown vs. 100% for Freshdesk Omni). The scores and ratings provide you with a general idea how both of these software products perform. Moreover, check if the application can integrate with existing business apps to guarantee greater productivity.
Those of you who don't have much time or want a suggestion from our experts may want to take a look at these top choices for this year: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
Every time you choose a product that you are sure will work best for your team you shouldn’t only focus on what reviewers have to say about it. Quite frequently individual experience with the app may change, depending on your own goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each app to give you a quick overview of how actual users of Boomtown and Freshdesk Omni rate their contact with the software. Our system is built around detailed analysis of product mentions on other websites, social networks as well as blogs, so you will receive a full and credible picture of what other clients think about each app. In this example Boomtown has a total satisfaction rating at N/A% while for Freshdesk Omni 100% of users say they had an enjoyable experience with it.
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