What is better RelateIQ or bpm'online CRM? It’s a good idea to use our scoring system to provide you with a general idea which CRM Software product is will work better for your company. For overall product quality, RelateIQ attained 8.5 points, while bpm'online CRM received 9.3 points. At the same time, for user satisfaction, RelateIQ scored 97%, while bpm'online CRM scored 100%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are given below to give you a more precise comparison. Don’t forget to choose only the functions your company needs so you don’t waste money for functions that are unnecessary.
We know that not all companies have the time to try out dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the category are: .
With RelateIQ’s API, any user can integrate the app into his or her existing organizational infrastructure. RelateIQ can likewise be integrated with other tools such as:
Marketo
ZenDesk
WuFoo
HubSpot
MailChimp
Pardot
Zapier
Facebook
Office 365
Exchange 2013
Exchange 2010
Google Apps, including Gmail and Google Calendar
You can also connect the tool to over 300 Apps Using Zapier, such as:
Eventbrite
Evernote
FullContact
Business Card Reader
Recurly
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
T3 Advisors, Asana, The Pramana Collective
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Rethinking customer relationship management to help customers drive more revenue + save hours of time.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
Every time you select a solution that you believe will be an actual asset for your team you shouldn’t just pay attention to what professionals have to say about it. In many cases individual experience with the service may be different, depending on your own preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for each app to give you a reliable overview of how actual users of RelateIQ and bpm'online CRM estimate their contact with the software. Our system is built around advanced analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a full and credible overview of what other clients think about each service. In this example RelateIQ got a total satisfaction rating at 97% while for bpm'online CRM 100% of people express they had a positive experience with it.
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