What is better Reamaze or Vision Helpdesk? Buying the best Help Desk Software product is all about cross-checking numerous solutions and determining the top application for your specific needs. Our proprietary system will give you a fast look at the general rating of Reamaze and Vision Helpdesk. For general quality and performance, Reamaze scored 8.3, while Vision Helpdesk scored 9.2. On the other hand, for user satisfaction, Reamaze earned 89%, while Vision Helpdesk earned 99%.
Below it's also possible to look at their features, terms, plans, etc. to find out which software will be more suitable for your needs. One critical element to assess is if the software can enable/disable limitations on various types of users to protect any sensitive company data.
We realize that not all people have enough time to test dozens of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the category are: .
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Both Reamaze and Vision Helpdesk were reviewed by a group of independent SaaS experts who carried out a detailed examination of all core elements of each product. Their ultimate rating was calculated with unique SmartScore model which provides a separate partial score to every component like: main features, client support, mobile support, security, user satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only thing important to a business so we make an effort to pay attention to all facets of a solution before calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
