What is better Reamaze or Velaro? If you want to get a convenient way to decide which Help Desk Software product is better, our exclusive method gives Reamaze a score of 8.3 and Velaro a score of 8.7 for total quality and performance. Moreover, Reamaze is rated at 89%, while Velaro is rated 91% for their user satisfaction level.
You can also compare their product details, such as modules, tools, options, plans, costs, and many more. See if the application allows you to customize at least part of its workflows to make sure the app matches your own business workflows.
If you want to quickly find the top according to our experts we advise you examine the following services: .
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
If you continue having second thoughts about which service will perform best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often a sign of how popular each app is and how big is its online presence. For instance, in case of Facebook Reamaze has 114 likes on their official page while Velaro profile is liked by 1738 users.
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