What is better Qualtrics CX or Salesmachine? The best Customer Experience Management Software is a program that can handle your company’s unique needs. It’s easy to determine which option works best for your enterprise if you examine different products before you decide which one is the best.
As an example, Qualtrics CX and Salesmachine are scored at 9.1 and 7.5, respectively, for total quality and performance. Similarly, Qualtrics CX and Salesmachine have a user satisfaction rating of 100% and N/A%, respectively, which reveals the general satisfaction they get from customers. Even better, talk to a current client of the software and solicit their comments regarding the application in question.
Users who don't have much time or would like to get a Customer Experience Management Software advice from our team may want to take a look at these top choices for this year: Alchemer, Smartlook, Zendesk.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.
In the event you are still having second thoughts about which app will be best in your case it may be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular every software is and how large is its online presence.For instance, if you look at Qualtrics CX LinkedIn profile you’ll find out that they are followed by 34094 users. In case of Salesmachine the number of followers on their LinkedIn page is 41.
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