What is better Qualtrics CX or Lumavate? It’s easy to our scoring system to provide you with a general idea which Customer Experience Management Software product is will work better for your company. For overall product quality, Qualtrics CX earned 9.1 points, while Lumavate received 6.3 points. Meanwhile, for user satisfaction, Qualtrics CX scored 100%, while Lumavate scored N/A%.
Information regarding their functions, tools, supported platforms, customer support, plus more are provided below to give you a more precise review. Keep in mind to get only the features that you need so you don’t waste cash for features which are redundant.
We did our best to prepare reviews of all popular Customer Experience Management Software solutions offered on the market, but among them these three caught our special attention: Smartlook, Zendesk, Alchemer.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
No Customer Experience Management Software will be perfect enough to cover all the needs of a company. While core features of Qualtrics CX and Lumavate should matter you should also thoroughly analyze the integrations provided by each product. Very often you will already be working with some other B2B software in your company and it’s definitely more beneficial to go with solutions that integrate well with one another. With that approach you will be able to ensure a smooth transfer of data between your teams and apps, which can significantly reduce time spent on migrating between one app and the other.
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