What is better Pyramid 2018 or CustomerSuccessBox? When choosing the appropriate Business Intelligence Software for your business our recommendation is that you evaluate the functions, costs, along with other essential details regarding the product and vendor. Here, you are able to see the similarities and discrepancies between Pyramid 2018 (overall score at 7.1 and user satisfaction at 89%) and CustomerSuccessBox (overall score at 8.6 and user satisfaction at 95%).
You may also check their unique details, such as features, plans, pricing, terms and conditions, etc. Similarly, analyze the terms carefully for information on hidden fees, like, setup fees, separate helpdesk support, upgrade fees, cloud storage fees, and other similar charges.
Our experts made sure to review all popular Business Intelligence Software services available on the market, but among all the ones we reviewed these three caught our special attention: Looker, Sisense, Sisense for Cloud Data Teams.
Pyramid Analytics offers the following SMB and enterprise pricing packages for users to choose from. It also offers volume discounts, OEM, embedding, bursting, and other product acquisition options. For more information, contact sales by phone, email, or web form.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
In the event you are still having second thoughts about which software will perform best in your case it might be a sound idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each software is and how big is its online presence.For example, if you look at Pyramid 2018 LinkedIn page you’ll learn that they are followed by 7823 people. In case of CustomerSuccessBox the volume of followers on their LinkedIn page is 4423.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
