What is better Pure Chat or Zendesk Chat? To make sure you find the most efficient and productive Customer Support Software for your company, you need to compare products available on the market. For example, here you can match Pure Chat’s overall score of 8.6 against Zendesk Chat’s score of 8.5. You can even compare their general user satisfaction: Pure Chat (97%) vs. Zendesk Chat (100%).
In addition, you can evaluate their strengths and weaknesses feature by feature, including their contract conditions and rates. By comparing products you are more likely to pick the right software for your budget. It goes without saying you have to know your specific needs to realize which service addresses those needs.
Those of you who don't have much time or could use a Live Chat Software advice from our team may want to examine these top choices for this year: Vision Helpdesk, Zendesk, Pipedrive.
In the event you are still having doubts about which service will perform best in your case it may be a good idea to examine each service’s social metrics. These metrics are usually an indicator of how popular every product is and how extensive is its online presence. For instance Pure Chat Twitter account has currently 1434 followers. At the same time Zendesk Chat Twitter is followed by 5065 people.
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