What is better Pulseway or Freshchat? Different organizations need different types of Customer Support Software. To understand well which service meets your needs, think about evaluating various options feature by feature an taking into consideration their terms and prices. Furthermore, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Pulseway (8.2) vs. Freshchat (9.2) for total quality and performance; Pulseway (100%) vs. Freshchat (96%) for user satisfaction rating. Check out their high and weaker points and decide which software is a better option for your company. A simple, practical way is to write the pros and cons of both solutions next to each other and find out which app is better.
People who are pressed for time or want a Customer Support Software recommendation from our team may want to examine these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Both Pulseway and Freshchat were evaluated by a panel of reliable B2B experts who prepared a full study of all core elements of each service. Their total score was prepared by means of unique SmartScore model that calculates a separate partial score to every element such as: main functionalities, client support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a company so we do our best to pay attention to all sides of a solution before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
